This article focuses on the implementation of the Blair governments' agenda for the delivery of public services in England. A distinctive approach to policy is identified which has effectively nationalized the implementation process in England. This has been achieved by a move from negotiated...

The testing of the technology acceptance model over the years has shown that its explanatory power is about 50%; which led researchers to revisit the model in an attempt to gain a better understanding of technology adoption. Some of the studies found social influence to be a key factor, but...