Purpose – While past IT investment research has looked at a number of important factors, one issue that needs to be resolved in supply chain IT is the ability of different types of software to improve a firm's productivity or sales. Specifically, the purpose of this paper is to investigate...

In order to ensure that an inventory system is performing correctly, management must continually monitor the system and take corrective action as necessary. Only a few previous articles have suggested techniques for monitoring and diagnosing the performance of a reorder point system. Uses...