Purpose – The purpose of this paper is to examine the possibility of an inverted U‐shaped relationship between job demands and work engagement, and whether social support moderates this relationship. Design/methodology/approach – This study uses 307 technical and information technology...

The commercial emergence of knowledge‐based information technology represents a tremendous opportunity to enhance the practice of human resource management. Unfortunately, much of the potential of knowledge‐based systems (KBS) to leverage expertise and promote organizational learning remains...

Knowledge‐based systems (KBS) can help organizations to leverage their professional expertise and manage their human resources. Considers the introduction and assimilation of a new technology such as KBS in your organization. Proposes five strategic alternatives: paving footpaths – building...

This article presents a study among information technology (IT) companies and young IT professionals, which demonstrates the central role of career development and strategic training policies in improving the match between demand for and supply of IT professionals. These policies seem to be able...

Purpose – The purpose of this paper is to determine how the soft competencies of an information technology (IT) project manager, specifically optimism and stress, can affect project success. Design/methodology/approach – The research was exploratory. Experienced IT project managers were...

Purpose – The purpose of this paper is to examine the effectiveness of leadership and team processes in information technology (IT) projects in business environments. The paper contextualizes the study in the United Arab Emirates (UAE). Design/methodology/approach – The paper addresses two...

Purpose – The purpose of this paper is to identify the most important IT project management resources and capabilities, and rank them according to the extent to which they are valuable, rare and inimitable. Design/methodology/approach – Using a Delphi methodology, the data collection process...