Purpose – The purpose of this paper is to examine if, and how, investments in IT at different levels can create new product development (NPD) capabilities in terms of IT leveraging competence in NPD and NPD effectiveness. The paper also investigates how Iranian small businesses (SBs) can...

Purpose – Given the increasingly significant investments in high‐speed broadband (HSB) internationally and the heightened rhetoric surrounding its benefits, the purpose of this paper is to assess the social impact of HSB. Design/methodology/approach – Based on a case study concerning HSB...

Purpose – The purpose of this paper is to understand how perceptions of fair treatment impact voluntary behaviors of information technology (IT) professionals beneficial to the achievement of organizational goals. Specifically, social exchange and psychological contract theory provide a...

Purpose – The purpose of this paper is to simultaneously determine the impact of information technology capabilities on firm performance, future firm performance, and firm value. Design/methodology/approach – The secondary data for 480 matched‐firms are collected from InformationWeek...

How traditional numerically based approaches to IT system selection can have seriously distorting effects on the decision‐making process is highlighted in this case study. The sources of those problems are isolated and a proven set of remedies for them is offered.

The problem of management development in the Information Technology area is addressed. Some of the symptoms of the gulf between IT producers and consumers are identified and various bridging strategies are proposed, some of which are being put into practice in the author′s own organisation.

A guide to assist people along the path of software package selection, helping them avoid the pitfalls (including over‐enthusiastic salesmen) is presented. Guidelines to follow are: make sure that what you intend doing is compatible with your company′s strategic goals and plans; conduct a...

Four stages of data validation are discussed by operators as they input data, validating them against their own experience; by an integrated database once the data are input; by systems auditors, continually identifying errors and arranging for them to be rectified; and by managers conducting...