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The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li; So, Kevin Kam Fung; Im, Jinyoung; Jiang, Ting - In: International journal of hospitality management 102 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
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The influence of self-construal and co-consumption others on consumer complaining behavior
Wei, Wei; Miao, Li; Cai, Liping A.; Adler, Howard - In: International journal of hospitality management 31 (2012) 3, pp. 764-771
Persistent link: https://www.econbiz.de/10009544310
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A stakeholder approach to expatriate management : perceptions of hotel expatriate managers in China
Miao, Li; Adler, Howard; Xu, Xiaofeng - In: International journal of hospitality management 30 (2011) 3, pp. 530-541
Persistent link: https://www.econbiz.de/10009130586
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Peer engagement behaviors : conceptualization and research directions
Lin, Meizhen; Miao, Li; Wei, Wei; Moon, Hyoungeun - In: Journal of service research 22 (2019) 4, pp. 388-403
Persistent link: https://www.econbiz.de/10012127946
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Complaints and resolutions in a peer-to-peer business model
Moon, Hyoungeun; Wei, Wei; Miao, Li - In: International journal of hospitality management 81 (2019), pp. 239-248
Persistent link: https://www.econbiz.de/10012128338
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Consumers’ responses to ambivalent online hotel reviews : the role of perceived source credibility and pre-decisional disposition
Xie, Hui; Miao, Li; Kuo, Pei-jou; Lee, Bo-youn - In: International journal of hospitality management 30 (2011) 1, pp. 178-183
Persistent link: https://www.econbiz.de/10008821958
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When does technology anthropomorphism help alleviate customer dissatisfaction after a service failure? : the moderating role of consumer technology self-efficacy and interdependent...
Fan, Alei; Wu, Luorong; Miao, Li; Mattila, Anna S. - In: Journal of hospitality marketing & management 29 (2020) 3, pp. 269-290
Persistent link: https://www.econbiz.de/10012256133
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Ethical concerns and legal challenges in revenue and pricing management : editorial
Rest, Jean-Pierre van der; Wang, Xuan Lorna; Miao, Li - In: Journal of revenue and pricing management 19 (2020) 2, pp. 83-84
Persistent link: https://www.econbiz.de/10012297873
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A note on the future of personalized pricing : cause for concern
Rest, Jean-Pierre van der; Sears, Alan M.; Miao, Li; … - In: Journal of revenue and pricing management 19 (2020) 2, pp. 113-118
Persistent link: https://www.econbiz.de/10012297878
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Special issue: ethical concerns and legal challenges in revenue and pricing management
Rest, Jean-Pierre van der (ed.); Wang, Xuan Lorna (ed.);  … - 2020
Persistent link: https://www.econbiz.de/10012297888