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A great deal of research in psychology and policy studies has demonstrated that when citizens feel fairly treated in their encounters with government agencies, they are more likely to accept and comply with regulatory rules and decisions, to feel included in society and to trust their...
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care visits increased from 54 to 82 percent between 2003 and 2010; and (iii) citizen satisfaction with health services …
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In this paper, we propose a behavioral approach to determine the extent to which the consumer/citizen distinction …-like situations are not immune to citizen behavior. …
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With each passing day, the importance of citizen satisfaction with the public service is increasing. As a result …, citizen-oriented management approach has emerged. In this respect, citizen satisfaction depends on the positive reviews of … arising between officers delivering public service and citizens also directly affect citizen satisfaction with public services …
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care visits increased from 54 to 82 percent between 2003 and 2010; and (iii) citizen satisfaction with health services …
Persistent link: https://www.econbiz.de/10011212023
In 2010, nearly 74,000 new cases of cervical cancer were diagnosed among Indian women. This number is estimated to increase to as high as 225,000 cases by 2025. Cervical cancer is also the leading cause of cancer deaths in India, as most cases are not detected until they are in an advanced...
Persistent link: https://www.econbiz.de/10011261539
This paper draws on a study of over-the-counter statins to provide a critical account of the figure of the ‘pharmaceutical consumer’ as a key actor in the pharmaceuticalisation literature. A low dose statin, promising to reduce cardiovascular risk, was reclassified to allow sale in...
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