The purpose of this paper is to assess whether the implementation of excellence approach in area of a total quality … excellence model approach from European Foundation of Quality Management (EFQM) has the impact on companies in the monitored … organizational performance. As an example was involved the Czech companies awarded in National Quality Award (NQA) in the area of …

This paper aims to examine the relationships between different types of cultures and effectiveness in Total Quality … Management (TQM) implementation. Using Cameron's framework, we have tested the connection between a quality culture taxonomy and … quality culture types and the TQM programme performance, and there being different influence levels of the quality cultures. …

the European Foundation of Quality Management. This model defines nine elements, divided into enablers and results …

higher quality performance than non-certified companies. All the TQM practices are positively related with quality …

This paper aims to examine the relationships between different types of cultures and effectiveness in Total Quality … Management (TQM) implementation. Using Cameron’s framework, we have tested the connection between a quality culture taxonomy and … quality culture types and the TQM programme performance, and there being different influence levels of the quality cultures …

find any evidence that the lower loan cost of a high-quality-management firm is associated with more restrictive non …

luxury hotels (chains) and affordable accommodations. This study seeks to understand the service quality provided by such …-survey research approach to determine the service quality of the hospitality service among hotels in Abu Dhabi, UAE. A questionnaire ….Findings – Analysis of data disclosed that the service quality of hotels in Abu Dhabi was appraised as “very good to excellent”. Customer …

Baldrige National Quality Award (MBNQA) or a local award explicitly based on the MBNQA criteria, a proxy for business … show that the likelihood of winning a quality award is positively associated with the number of outside directors with Ph … quality management strategy. Specifically, operating income before depreciation, operating margin, Tobin's Q, and ten-day raw …