For decades, distribution has been a key ICT (Information and Communication Technology) area for airlines and this sector has been dominated by four (now three) Global Distribution Systems (GDSs) whose primacy has been threatened over the last four years by a set of new players, the so called...

Purpose: Analyze the relationship between the senior executive and ICT use. Design/methodology/approach: Empirical research through which we propose a framework to establish the main factors that might lead to an increase in ICT use by senior executives. Findings: The main contribution of the...

Background: Information and communication technologies (ICT) have introduced “smart” concepts across industries, including ports. Smart ports, leveraging IoT, cybersecurity, and cloud computing, are trending in maritime operations. They optimize data for informed decision-making, cutting...