Kolk, Ans; Dolen, Willemijn van; Vock, Marlene - 2013
, and how partnership effects may ‘trickle down’ (e.g. from management to employees), or ‘trickle up’ (from employees to … management), or ‘trickle round’ (e.g. between employees). Based on literature from various disciplines, we discuss how more … management, and customers. In this way, partnerships can have wider benefits, as individuals have multiple roles and effects at …