Este documento fue presentado en una conferencia auspiciada por el FOMIN y el BID con el fin de examinar el impacto de la calidad y las normas ISO de los sistemas de gestión sobre la competitividad de las PYME de la región. Se presenta un programa de asistencia para apoyar a las PYMEs en la...

Although the original purpose for quality management standards such as ISO 9000 was to facilitate international trade, their effectiveness is widely questioned recently. In the literature, it has been commonly argued that institutionalization of quality standards as time goes by is a major...

Although the original purpose for quality management standards such as ISO 9000 was to facilitate international trade, their effectiveness is widely questioned recently. In the literature, it has been commonly argued that institutionalization of quality standards as time goes by is a major...

This paper was first presented at a conference sponsored by the MIF and the IDB to examine the impact of quality and the related issues of ISO management systems standards upon the competitiveness of small and medium-sized enterprises (SMEs) in the region. A program of assistance to support SMEs...