Huy, Nguyen Quoc; Cuong, Pham Hung - In: Applied Economics and Finance 2 (2015) 2, pp. 19-22
In this paper, the authors use analytical method of explore factor analysis to determining factors that are components of the corporate customer satisfaction in Ho Chi Minh City (HCMC). This paper conducted during the period from March 2012 to December 2014. The exploratory factor analysis...