Purpose – The paper seeks to discuss the process of performance management and measurement system‐building in the public sector in a transitional country, with particular reference to Serbia. Design/methodology/approach – A short description of the general legal framework within which the...

Purpose – Broadly conceptualised, a consultant's work can be evaluated by the deliverables produced and by the process used to achieve those deliverables. This paper seeks to report the use of a survey instrument to assess and compare management consultant process performance and client...

Purpose – The purpose of the paper is to outline a practical perspective for testing performance in the process of institutional reform in developing countries. Design/methodology/approach – The test is presented from a donor's perspective. The paper does so by introducing a framework for...

Purpose – Partnership has become a primary organisational tool for achieving overlapping policy agendas in local governance. But evidence shows that partnerships underachieve if they are not integrated into, and supported by, mainstream governance structures. Now recent legislation, the Local...

Purpose – This paper sets out to chart the transnational activities of Danish local government, with a specific view to examining the perceived relevance of these activities for public sector learning, innovation and development. More specifically, it probes into the degree to which Danish...

Purpose – The paper aims to compare the office of directly elected mayor in England, Germany and the USA. Proposing and applying a conceptual model of government, governance and allegiance, it assesses the leadership role of the elected mayor in the three countries. Design/methodology/approach...

Purpose – The purpose of this paper is to build on a previous study of strategy in the public sector by Dereli in 2003. In the intervening period the environmental factors influencing local government's approach to strategy have changed considerably, particularly with the government's changed...

Purpose – To present a paper which examine the UK's approach to devolution in respect of the English regions. Design/methodology/approach – The paper seeks to understand the policy choices facing the UK Government in redesigning governance arrangements in the English regions. This is...

Purpose – The purpose of this paper is to report on the development and testing of involvement and attachment constructs, which are then used to investigate the effects of involvement and attachment on perceptions of satisfaction with services delivered to residents by a local government body....

Purpose – The purpose of this study is to expand on previous research conducted by Hornsby et al. that examined the corporate entrepreneurship internal factor of managerial attitude. Design/methodology/approach – This paper develops and tests a group level factor of knowledge, the...