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Transaction cost economics, resource dependence theory, and customer-supplier relationships

Fink, Robert C.; Edelman, Linda F.; Hatten, Kenneth J.; … - In: Industrial and corporate change 15 (2006) 3, pp. 497-530

Persistent link: https://www.econbiz.de/10007273303

Pricing, purchasing and product performance factors associated with the relational exchanges of different sized customers

Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: The journal of business & industrial marketing 26 (2011) 1, pp. 34-45

Persistent link: https://www.econbiz.de/10008770278

An exploratory study of factors associated with customer perceptions of paying above and below market prices

Fink, Robert C.; Hatten, Kenneth J.; James, William L. - In: International journal of revenue management : IJRM 4 (2010) 1, pp. 69-91

Persistent link: https://www.econbiz.de/10009888331

Transaction cost economics, resource dependence theory, and customer-supplier relationships

Fink, Robert C.; Edelman, Linda F.; Hatten, Kenneth J.; … - In: Industrial and corporate change 15 (2013) 3, pp. 497-496

Persistent link: https://www.econbiz.de/10010111610

Duration and relational choices: Time based effects of customer performance and environmental uncertainty on relational choice

Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: Industrial marketing management : the international … 37 (2008) 4, pp. 367-379

Persistent link: https://www.econbiz.de/10008052181

The effects of performance, environmental uncertainty and relational norms on customer commitments to suppliers over the duration of customer-supplier relationships

Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: International journal of management and decision making … 9 (2008) 6, pp. 660-685

Persistent link: https://www.econbiz.de/10009865558

Macneil's Relational Norms and His Non-mirrored Ends Propositions

Hatten, Kenneth J.; James, William L.; Fink, Robert C.; … - In: Journal of marketing channels : ... distribution … 19 (2012) 1, pp. 1-17

Persistent link: https://www.econbiz.de/10009820747

Pricing, purchasing and product performance factors associated with the relational exchanges of different sized customers

Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: The journal of business & industrial marketing 26 (2010) 1, pp. 34-45

Persistent link: https://www.econbiz.de/10008851859

Duration and relational choices: Time based effects of customer performance and environmental uncertainty on relational choice

Fink, Robert C.; James, William L.; Hatten, Kenneth J. - In: Industrial marketing management : the international … 37 (2008) 4, pp. 367-380

Persistent link: https://www.econbiz.de/10008883431

Transaction cost economics, resource dependence theory, and customer--supplier relationships

Fink, Robert C.; Edelman, Linda F.; Hatten, Kenneth J.; … - In: Industrial and Corporate Change 15 (2006) 3, pp. 497-529

This study develops and then tests an expanded conceptual framework for understanding relational customer--supplier exchanges. The explanatory power of transaction cost economics and resource dependence theory is examined, first individually, and then the theories are unified to provide a more...

Persistent link: https://www.econbiz.de/10005746949