McDonald, Michelle L.; Hopkin, Royston O. - In: International Journal of Contemporary Hospitality Management 15 (2003) 3, pp. 156-160
tourism employees impacts on the quality of a country’s tourism industry. As the most tourism‐oriented region globally, the … Caribbean is slowly awakening to the realisation that, unless its tourism employees are highly educated and skilled, the region … will continue to account for an insignificant percentage of world tourism arrivals. In Grenada, hospitality education …