This paper has made an attempt to assess the relative importance of product and service aspects of a manufacturing supply chain. The relative performances of the product and service, from view point of consumers, in a dairy-food supply chain have been assessed critically to make inferences. The...

The purpose of the paper is to provide a framework for the selection of the right Performance Measurement System (PMS) for different Supply Chain (SC) typologies. The literature on PMSs belonging to the class of 'nonfinancial and SC-oriented frameworks' is critically reviewed. Frameworks are...

Nowadays, manufacturers are increasingly adopting direct channels to increase financial performance and improve services. Location-sensitive mobile channel helps retailers attract nearby incumbent consumers. How such a channel influences supply chain performance is unknown. In this paper, we...

This study investigates the outsourcing and production scheduling technology adoption in Taiwan using an empirical approach. Different outsourcing and production scheduling technology adoption are investigated through questionnaires. We found that flexible capability influences customer and...