In response to the increasing popularity and economic impact of companies in the Internet ecosystem, the Federal Trade Commission is being implored with vocal but factually vacant calls to revisit its approach to antitrust, and in particular market power, barriers to entry and anti-competitive...

Whether it was the intended strategy or not, Google Fiber, which has now "paused" new deployments, agitated incumbent providers, regulators, and investors to change their approach and policies on gig-speed Internet, initiating a "game of Gigs" that broke a stalemate in investments in...

We investigate the impact of the intergenerational nature of services, via backward compatibility, on the adoption of multi-generational platforms. We consider a mobile Internet platform that has evolved over several generations and for which users download complementary services from third...

In 1999, the FCC largely deregulated middle-mile or "special access" enterprise communications services, resulting in explosive growth of new competitors using new technologies, including cable, fiber-optics, and high-speed Ethernet loops. But in recent years the agency has expressed increased...

The diffusion and adoption of telecommunications (ICT) services has been strategically given much importance within the national agendas and policy debates; however traditionally the process of diffusion and adoption has been largely considered as a deterministic, mechanistic and linear process;...

Educational institutions are becoming increasingly aware of the need to fully integrate the ICT enabled modern educational services in order to supplement the traditional paradigm of teaching and learning with more efficient and effective practices. However in achieving their urge for technology...

We investigate the impact of intergenerational services on the adoption of multi-generational platforms. We consider mobile Internet platform generations for which users download complementary services from third party providers. These services are often intergenerational: newer platforms are...

Junk e-mail or spam is rapidly choking off e-mail as a reliable and efficient means of communication over the Internet. Although the demand for human attention increases rapidly with the volume of information and communication, the supply of attention hardly changes. Markets are a social...

This Chapter discusses the emergence of online word of mouth, the process by which consumers disseminate their views about marketplace goods and services. Due to online word of mouth, consumers have an unprecedented ability to influence the brand perceptions of other consumers. Unfortunately,...