Presents the author′s academic experiences at the Bachelor′s and Master′s Degree levels (in Business Studies and Organizational Analysis and Development, respectively) and reflects upon the effect of those experiences on subsequent professional practice within the framework of Kolb′s...

Purpose – The purpose of this paper is to evidence the scenarios any leader is currently facing in front of three specific situations: a volatile, uncertain, complex and ambiguous world (VUCA); a generation that is changing the way to form relationships, work and knowledge transfer;and the...

Purpose – Facility management (FM) is important to the business success of companies and organizations. Nowadays, teaching FM is often spread over several disciplines, including architecture, management, business, and construction. The purpose of this paper is to present a case study completed...

Purpose – The purpose of this paper is to verify pre‐existing perceptions of the facilities management (FM) industry through the collection of empirical evidence that establishes the current state of the profession. Data collected will identify the major challenges facing the FM industry,...

Michael Foot, one of the initial managing directors of the Financial Services Authority when it was founded in 1998, looks back over his six year period in office. He identifies the main external and internal challenges that the new body faced and explains how management sought to articulate and...