Similar Search Results

Nyquist, David C.; McFadden, Kathleen L. - In: Journal of air transport management 14 (2008) 4, pp. 197-204

Persistent link: https://www.econbiz.de/10003757844

Examining Governance in Hospital Operations : The Effects of Trust and Physician Employment in Achieving Efficiency and Patient Satisfaction

Dobrzykowski, David D.; McFadden, Kathleen L. - In: Decision Sciences 51 (2019) 1, pp. 74-109

Persistent link: https://www.econbiz.de/10012190919

Creating a compassion system to achieve efficiency and quality in health care delivery

Vogus, Timothy J.; McClelland, Laura E.; Lee, Yuna S.H.; … - In: Journal of Service Management 32 (2021) 4, pp. 560-580

Purpose: Health care delivery is experiencing a multi-faceted epidemic of suffering among patients and care providers. Compassion is defined as noticing, feeling and responding to suffering. However, compassion is typically seen as an individual rather than a more systemic response to suffering...

Persistent link: https://www.econbiz.de/10012413330

Knowledge management as a mediator for the efficacy of transformational leadership and quality management initiatives in US health care

Gowen, Charles, III.; Henagan, Stephanie C.; McFadden, … - In: Health care management review : HCM review 34 (2009) 2, pp. 129-140

Persistent link: https://www.econbiz.de/10003839586

The patient safety chain : transformational leadership's effect on patient safety culture, initiatives, and outcomes

McFadden, Kathleen L.; Henagan, Stephanie C.; Gowen, … - In: Journal of operations management 27 (2009) 5, pp. 390-404

Persistent link: https://www.econbiz.de/10003890336

Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry

Mellat-Parasat, Mahour; Golmohammadi, Davood; McFadden, … - In: Journal of operations management 38 (2015), pp. 14-24

Persistent link: https://www.econbiz.de/10011416927

Contrasting continuous quality improvement, Six Sigma, and lean management for enhanced outcomes in US hospitals

Gowen, Charles, III.; McFadden, Kathleen L.; Settaluri, … - In: American journal of business : applying research to … 27 (2012) 2, pp. 133-153

Persistent link: https://www.econbiz.de/10009711428

Linking quality improvement practices to knowledge management capabilities

McFadden, Kathleen L.; Lee, Jung Young; Gowen, Charles, III. - In: Quality management journal : QMJ 21 (2014) 1, pp. 42-58

Persistent link: https://www.econbiz.de/10010244640

Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety

McFadden, Kathleen L.; Stock, Gregory N.; Gowen, … - In: Health care management review : HCM review 40 (2015) 1, pp. 24-34

Persistent link: https://www.econbiz.de/10010484101

Organizational culture, knowledge management, and patient safety in U.S. hospitals

Stock, Gregory N.; McFadden, Kathleen L.; Gowen, … - In: Quality management journal : QMJ 17 (2010) 2, pp. 7-26

Persistent link: https://www.econbiz.de/10009518573