Vnoučková, Lucie; Urbancová, Hana; Smolová, Helena - In: DANUBE: Law, Economics and Social Issues Review 9 (2018) 2, pp. 63-80
. Therefore, the aim of the study is to evaluate the key internal quality management processes by student evaluation and to reveal … the key factors of an effective internal quality process management. The indicators used are based on student satisfaction … quality process management evaluation: leadership and strategic planning, student and stakeholder focus, measurement of …