Elie-dit-Cosaque, Christophe; Straub, Detmar W. - Université Paris-Dauphine (Paris IX) - 2011
According to Benbasat and Barki (2007), systems usage has remained a black box in spite of the fact that the construct lies at the heart of a host of studies in the field. We know very little about how exactly users cope with information technology (IT), especially disruptive IT. To answer such...