The cumulative capability or the ‘sand cone' model (Ferdows and De Meyer, 1997 has been central in the debate on relations among dimensions of manufacturing performance. The central thesis of this model is that manufacturing performance is cumulative and sequential, with quality performance...

Purpose – Examining the strategic contingency of plant improvement capability and innovation capability. Two forms of fit between the two capabilities and competitive priorities were empirically tested. Design/Methodology/Approach – Data collected from a sample of 238 manufacturing plants...

The duration and magnitude of the private economic benefits obtained from firm-level R&D outlays are important to managers, investors and policy-makers. We present a modeling and estimation approach that facilitates reliable estimation of these benefits under mild a priori assumptions. Our...

The ISO 9001 quality management system (QMS) includes a method of continuous improvement put in place in 1994. Through this system, audits and reviews are performed to identify, correct and prevent problems. Although the method of continuous improvement, combined with adherence to annual quality...

A stochastic inventory routing problem (SIRP) is typically the combination of stochastic inventory control problems and NP-hard vehicle routing problems, for a depot to determine delivery volumes to its customers in each period, and vehicle routes to distribute the delivery volumes. This paper...

Critics have long faulted the wide-spread practice of trade promotions as wasteful. It has been estimated that this practice adds up to $100 billion worth of inventory to the distribution system. Yet the practice continues. In this paper, we propose a price-discrimination model of trade...

Context-aware business process management is moving into the focus of research interest. Since the environment is changing continuously, these changes influence business processes. Thus, the respective context has to be considered while analysing the performance of business processes. This paper...

Based on three case studies, a new Lean financial model is developed. This new model improves the organization by increasing Lean goal congruent behavior. The new financial (costing) model uses the waste categories known from Lean in order to create decision information for Lean decisions such...

This article deals with the business management controls for small-size companies. A business performance model for small companies of five dimensions (C1P4 Model (C one, four Ps), ‘C1' for customers, ‘P1' for people, ‘P2' for property, ‘P3' for production and ‘P4' for performance) is...