Géczy, Peter; Izumi, Noriaki; Hasida, Koiti - In: Global Journal of Business Research 5 (2011) 2, pp. 131-141
. Digitalization enables automation of business processes and facilitates improved management and operating efficiency of organizations … analytics expose hidden difficulties and enable effective innovation and management of portal services. We present pertinent … of services. The findings provide actionable knowledge for effective evidence-based management, reengineering and …