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This study investigates attitudes of banking customers in South Africatowards the adoption of Internet banking. A … Internet banking. This report has reviewedcurrent literature and opinions about this innovative banking technology. Ithas also … reviewed the factors, including consumer demographiccharacteristics, consumer perceptions toward Internet …
Persistent link: https://www.econbiz.de/10009447613
The commercialization of the Internet has provided opportunities for building service brands in the minds of consumers … information costs and, hence, low perceived value to potential consumers. When a service is available via the Internet—a medium … advance of what the service provides. The Internet also permits most services to be trialable before consumption. These new …
Persistent link: https://www.econbiz.de/10009471398
The exponential growth of the Internet is changing the way corporations conduct business with customers. The banking … industry is no exception. In order to sustain competitiveness, banks have been introducing more Internet banking services … Internet can cause a reduction in customers' search costs, reduce barrier to entry, and diminish distinctiveness of a firm …
Persistent link: https://www.econbiz.de/10009480546
This study examines factors affecting online conversion success of financial institutions in Australia. Twenty financial institutions (nine banks and 11 credit unions) were divided into four clusters based on the size of their client base. A cross-case comparison of the financial institutions in...
Persistent link: https://www.econbiz.de/10009481773
In spite of the conspicuous use of the Internet as a delivery channel, there is a relative dearth of empirical studies … that provide a quantitative analysis of the impact of the Internet on banks´ financial performance. This paper attempts to … transactional web adoption takes time to appear. The adoption of the Internet as a delivery channel involves a gradual reduction in …
Persistent link: https://www.econbiz.de/10012530134
offering Internet Banking, India faces problems related to the digital divide, e-frauds, and high rates of interest, amongst … Security and Reliability positively influence the intention to adopt Internet Banking, suggesting that policymakers and bankers … should focus on improving website usability and hedonic enjoyment while focusing on Internet Banking performance, security …
Persistent link: https://www.econbiz.de/10013201460
Presently, one of the most critical challenges for e-government and e-banking is the accurate and correct realization of factors that have a significant impact on customer behavior. Without appropriate knowledge of these factors, it would be impossible to predict the level of welcoming toward...
Persistent link: https://www.econbiz.de/10012611367
This study defines and measures the key factors driving consumers' adoption of internet banking in Vietnam, and … results indicate the following: (i) the adoption of internet banking in Vietnam is directly affected by perceived usefulness …, attitude, perceived risk, innate innovativeness, domain-specific innovativeness, and internet experience; (ii) perceived risk …
Persistent link: https://www.econbiz.de/10014001320
mitigate financial crisis among Africa markets. In particular, the growth of Mobile-banking, ATM and Internet-banking as at …
Persistent link: https://www.econbiz.de/10014001547
The rapid development of the process of informatization of modern society has necessitated cybersecurity in all spheres of human activity, as the implementation of deliberate or unintentional influences on the information sphere by both external and internal sources can damage security and lead...
Persistent link: https://www.econbiz.de/10014329580