Many organizations have implemented business process management solutions that are enabled by enterprise resource planning (ERP) systems. More recently, organizations have focused their strategies on the additional benefits that are realizable by augmenting ERP with customer and supplier...

Poor planning practice is one of the reasons for the inferior results of some e‐commerce ventures. In this paper, it is suggested that a strategy‐based e‐commerce planning model containing seven specific dimensions, with strategy at its core, should be considered when entering into a new...

The recent rapid commercialization and adoption of Internet technologies has driven a process of supply chain virtualization, transforming conventional work practices across organizations. In an effort to provide a better understanding of this emerging phenomenon, this paper presents three key...

This paper presents a methodology for the development of a new tool for the formation of a virtual enterprise. The formation phase mainly deals with inviting potential collaborators to virtual enterprise, and developing a supply chain; supply chain development is done collaboratively by all the...

The current dynamic and turbulent business environment has forced companies that are competing in global markets to change their traditional methods of conducting business. Recent developments in Internet‐based e‐commerce offer the most exciting business opportunities in the marketplace....

E‐commerce offers speed, convenience, and often cost‐effectiveness for today’s busy shoppers, but many e‐commerce sites are still too hard to use. The problem with e‐commerce sites is that the controls and organization are different for each site. This research investigates how an...

Large investments in information technology (IT) and information systems (IS) have increased the need for effective IS/IT strategic planning (ISSP). As e‐business strategies have received growing attention from industrial managers, IS/IT strategic planning is now considered critical in...

The 1994 versions of the ISO 9000 family were revised by ISO’s technical committee TC 176 in the end of year 2000. This new ISO 9001:2000 repositions the 20 elements of the old ISO 9001:1994 into four main chapters. Meanwhile, electronic commerce (e‐commerce) has been recognized as a source...

As a result of the dot‐com collapse and the slowdown in the economy, the flood of venture capital dollars for e‐commerce has evaporated. E‐commerce companies have been enforced to review their business performance. E‐commerce efficiency has been touted to be a critical component that can...

Of the many approaches to building a brand’s image on the Internet, a Web site is one of the most important tools for managers. An important decision made by Web site managers is whether to place banner advertisements on their brand’s Web site (e.g. The New Yorker Web site placing an ad for...