Khaled Omar, Mohamed; Murgan, Sharmeeni - In: International Journal of Quality & Reliability Management 31 (2014) 4, pp. 395-418
quantifying the cost of quality. In addition, a simulation model is developed using real-life industrial data; the model is used … control plans to investigate their impact on cost of quality. A simulation model that represents a specific section of the … findings reported in the literature that describe the characteristics of costs of quality. Findings – The simulation work …