Recognizing the importance of privacy management as a business process and a business support process, this paper proposes the use of service level agreements (SLA’s) around privacy features, including qualitative and quantitative ones. Privacy metrics are defined by both parties with boundary...

This paper addresses the mobile service pricing and affordability issues in China. Taking history as a mirror, it shows individual tariffs existed at the dawn of telephony. A vision of future mobile services with individual tariffs are formalized which will suit specially well the culture of...

Het doel van dit onderzoek is het analyseren van de marktgrootte van mobiel betalen en de bijbehorende omzetbasis, alsmede de invoering van knelpunten, om inzicht te verkrijgen in de introductie en ontwikkeling van mobiele bankservices in Nederland. Het onderzoek beschrijft verscheidene aspecten...

Diffusion of mobile communication has induced great societal changes in China. Factors at global market, communications industry and end-user market levels are driving the adoption at a high rate. Firstly, China’s economic emergence together with e.g. accession to WTO has led to foreign...

Advanced Business Process Management (BPM) tools enable the decomposition of previously integrated and often ill-defined processes into re-usable process modules. These process modules can subsequently be distributed on the Internet over a variety of many different actors, each with their own...

This paper presents results on mass customization of wireless communications services and tariffs. It advocates for a user-centric view of wireless service configuration and pricing as opposed to present-day service catalog options. The focus is on design methodology and tools for such...

This paper aims at defining a set of privacy metrics (quantitative and qualitative) in the case of the relation between a privacy protector ,and an information gatherer .The aims with such metrics are: -to allow to assess and compare different user scenarios and their differences; for examples...

China’s mobile communications market presents unique market challenges. With a high subscriber growth rate but polarized and stratified consumer adoption trends, an investigation into the current status of this market will improve our understanding on how adoption of mobile communications is...

This paper proposes to incorporate product customization in the Maskin and Riley (1984) nonlinear pricing model in order to capture major features of mobile service data. In particular, consumers are characterized by a two-dimensional type. One dimension is observed by the provider and...

This report puts the analysis of the overall profitability of IPv6 based products or services , in the context first of investment analysis ,and next of an evolutive technology adoption in phases . Whereas it cannot serve as an argumentation for a specific product or service ,or its migration,...