This paper investigates the impact of arrival processes on the ship handling process. Two types of arrival processes are considered: controlled and uncontrolled. Simulation results show that uncontrolled arrivals of ships perform worst in terms of both ship delays and required storage capacity....

Ports provide jetty facilities for ships to load and unload their cargo. Jetty capacity is costly and therefore limited, causing delays for arriving ships. However, ship delays are also costly, so terminal operators attempt to min imize their number and duration. Here, simulation has proved to...

In this paper we present a new distribution concept called ‘floating stocks’, which uses intermodal transport to deploy inventories in a supply chain in advance of retailer demand. Supplying part of the demand directly by road compensates the longer transit time of this transport. First an...

Ports provide a number of logistical choices concerning storage, onward transport, and postponement. We investigate the routing flexibility offered by ports with a central location with respect to the hinterland. This flexibility is investigated using an illustrative case in which a number of...

ORTEC is a Netherlands-based software company selling decision support systems based on operations research models. One of her products is HARMONY, a workforce scheduling package. We developed a model to predict its return on investment for a specific customer. The model uses a database of...

In this paper we investigate how two online services (a portal and a digital library) may influence the adoption of an innovation. It is known from prior surveys that the installation services branch of the Dutch building industry has a relatively slow adoption rate for innovations. We examine...

Many authors have written about Mass Customization and its features and categories. Literature on the implementation of Mass Customization, and in particular the supporting information technology, is scant. This paper attempts to fill this gap by focusing on this subject. We determine the key...

Most maintenance-optimisation models assume an infinite planning horizon and suppose that the failure process is stationary. Hence, information which is not known beforehand and which becomes available on the short term only, must be ignored. We consider in this paper a multi-component system...

Demand for spare parts is often difficult to forecast using historical data only. In this paper, we give an overview of installed based information and provide several ways in which installed base forecasting can be used. We discuss cases of installed based forecasting at four companies and list...

In this chapter we discuss a tactical optimisation problem that arises in a multistage distribution system where customer orders can be delivered from any stockpoint. A simple rule to allocate orders to locations is a break quantity rule, which routes large orders to higher-stage stockpoints and...