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Although most senior manager agree that customer service is important, they find it difficult to explain exactly what it is and does. However we have identified three facets of customer service: customer service as (1) an activity, (2) performance level and (3) management philosophy....
Persistent link: https://www.econbiz.de/10008483641
The logistics information system is part of the information system of the organization that is integrated in the supply … chain and is correlated with the partner organizations. An effective logistics information system ensures communication on … components of the logistics information system are the following: order management system, warehouse management system …
Persistent link: https://www.econbiz.de/10005162776
suppliers selection, internal logistics’ management, as well as collaboration with all marketing channel partners. Internal … logistics involves activities that refers to purchasing, operations’ support and some aspects that are similar with physical …
Persistent link: https://www.econbiz.de/10005453867
Dezvoltarea infrastructurii a constituit dintotdeauna o prioritate majora la nivelul tuturor actorilor implicati in activitatea economico-sociala, de la autoritati publice la organizatii private si chiar populatia civila. Diminuarea resurselor, inconsecventa politicilor dar si interesele unor...
Persistent link: https://www.econbiz.de/10009148960
In the face of higher costs of operation and increasing pressures from customers for better service, the logistics … of how these factors interrelate, are the first steps towards developing the system for a firm’s customers. Logistics …’s organizational effectiveness, along with strategies to reveal weaknesses or deficiencies, can help create more efficient logistics …
Persistent link: https://www.econbiz.de/10011085423
logistics sector by using Structural Equation Modeling. The research findings revealed that the firms in the logistics sector in …
Persistent link: https://www.econbiz.de/10011200121
frame of logistics and a proper transport implements and techniques to link the producing procedures. The objective of the … paper is to define the role of transportation in logistics for the reference of further improvement. The research was … undertaken to define and comprehend the basic views of logistics and its various applications and the relationships between …
Persistent link: https://www.econbiz.de/10011200155
In recent years researchers have shown a growing interest in vertical interorganisational relations, above all in the Supply Chain. The absence of previous reviews of the literature on this topic, which would allow us to establish the key issues in Supply Chain Management, led us to analyse the...
Persistent link: https://www.econbiz.de/10010280517
Although outsourcing input production has long been considered as an important approach to help downstream manufacturers enhance structural efficiency, we provide a theoretical explanation for why outsourcing may negatively affect downstream firms' profitability. We consider a duopoly model...
Persistent link: https://www.econbiz.de/10011549462
The dairy sector is among the most fundamentally affected by post-communist transition and EU integration of Bulgaria. This paper presents the dairy chain management in the country at current present stage of development. First, it analyses the state and forms of dairy value chain management...
Persistent link: https://www.econbiz.de/10013128052