Purpose – The purpose of this paper is to propose a quantitative model to help managers diagnose what dynamic capabilities a firm needs to address the demands of a rapidly changing environment. Design/methodology/approach – A two-firm model based on the VRIO framework is built using...

Maintains that women in the USA have much more leadership chances, less harassment and more respect from subordinates than Japanese women (who live in a male‐dominated world), who are reluctant to make decisions or take risks without consultations. Observes that women from Taiwan seem to have...

This study tests middle managers’ perceptions on the association between supply chain quality management practices and organizational performance. Two instruments were used for the study: a revised version of Saraph et al.’s quality management instrument and Madu et al.’s organizational...

Assesses the relationship between quality management practices and organizational climate. This study uses two well‐developed instruments to assess the relationship. A total of 386 questionnaires were mailed to managers drawn from a list of Taiwan’s top 500 manufacturing corporations. A...

Purpose – The study aims to shed light on how to identify drivers of sustainable competitive advantage under a turbulent and uncertain environment, one of the most crucial challenges faced by resource‐based strategists. Design/methodology/approach – This study introduces a VRIO‐based...

Purpose – This study aims to investigate and explain the influence of cultural differences on foreign customers' perceptions of the local service marketplace through their consumption experience. Design/methodology/approach – Exploratory research was conducted by conducting semi-structured...