This comprehensive study explored the efficiency landscape of the Jordanian banking industry from 2006 to 2021, utilizing a dual-pronged approach. First, we assessed the efficiency scores of 15 commercial banks, comprising 13 conventional and 2 Islamic institutions, through data envelopment...

The central concept of strategic benchmarking is resource management efciency, which ultimately results in proftability. However, little is known about performance measurement from resource-based perspectives. This study uses the data envelop‑ ment analysis (DEA) model with a dynamic network...

Performance Indicators (PI) has been frequently used as tools for hospitals performance evaluation in Brazil. The presente work evaluates four public and two private hospitals using that approach and a frontier methodology referred in the literature as Data Envelopment Analysis (DEA). DEA was...

This paper tries do motivate the discussion of evaluation problems in the context of social programs. Initially, the text explores the point of view that social programs should be recognized as complex organizations. In the case, there are multiple objectives, decentralization, and coordination...