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This book presents up-to-date descriptions of Smart Services Innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fifth Smart Services Summit, held in Zurich in October 2023, which primarily focused on the ability of Smart Service Systems to support...
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Chapter 1. Understanding the Evolution of Digital Economy -- Chapter 2. Digital Technology Iteration and Productivity Revolution -- Chapter 3. Basic Theory of Social Division of Labor -- Chapter 4. Evolution of the Social Division Mode of Digital Economy -- Chapter 5. The Reshaping Force of...
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This study aims to empirically cover the impact of the use of artificial intelligence through chatbots on online retail in terms of content implemented in the communication process. The presented research brings a contribution to the specialized literature by analyzing the perceived utility and...
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