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THE OFFSHORE FOCUS: MANAGEMENT QUALITY, SAFETY AND PEOPLE

Griffiths, John - In: Management Development Review 6 (1993) 1

prices to serious accidents on platforms and helicopter flights. The introduction of BS safety standards will inevitably help …

Persistent link: https://www.econbiz.de/10014936736

PEOPLE FRAMEWORKS FOR EXCELLENCE

In: Management Development Review 6 (1993) 5

Investigates the efforts of King′s Lynn Borough Council and West Midlands‐based manufacturers, Edward Howell Galvanizers to achieve the Investors In People (IIP) standard. Highlights the results of these efforts by showing increases in effectiveness in both cases.

Persistent link: https://www.econbiz.de/10014936768

Setting the standard

Al Yousuf, Mariam; Bin Salem, Samara; Abdi Ali, Bashir; … - In: Worldwide Hospitality and Tourism Themes 7 (2015) 1, pp. 33-49

theme issue presenting a comprehensive government strategy for improving food safety management standards across the … visits, surveys, interviews, document analysis, focus groups and stakeholder workshops. Findings – Standards varied across … be in place within hotels. However, there were some issues with validation, documentation and particularly certification …

Persistent link: https://www.econbiz.de/10015038402

The small business dilemma

Taylor, Eunice; Al Yousuf, Mariam; Nassar, Eyad Saleh; … - In: Worldwide Hospitality and Tourism Themes 7 (2015) 1, pp. 50-62

strategy for improving food safety management standards across the hospitality industry. Design/methodology/approach – The …

Persistent link: https://www.econbiz.de/10015038403

A dangerous delusion

Edmond, Peter - In: The TQM Magazine 4 (1992) 2

Warns computer users of the dangers they may face from the design faults that may be present in under‐tested software. Suggest that suppliers of software should be classified according to the level of maturity of the organization′s software development process. Explains the five proposed...

Persistent link: https://www.econbiz.de/10015033269

Sowing the seeds of change

Duffin, Murray - In: The TQM Magazine 4 (1992) 6

introduction of failure mode effect analysis (FMEA); covers the publication of corporate standards for quality, manufacturing and …

Persistent link: https://www.econbiz.de/10015033317

The Role of Work Study in TQM

Brown, Stephen - In: The TQM Magazine 6 (1994) 3, pp. 9-15

Links the role of work study to TQM and argues that work study methods can play an integral part in TQM. Argues that many TQM programmes fail because they do not have measurement techniques in place which TQM requires on an ongoing basis. Suggests that work study methods provide ecessary tools...

Persistent link: https://www.econbiz.de/10015033344

Making ISO 9000 Work The Role of Auditing

Barthelemy, Jean Louis; Zairi, Mohamed - In: The TQM Magazine 6 (1994) 3, pp. 44-47

is strongly perceived by organizations that the role of auditing is that of “compliance to standards specifications …

Persistent link: https://www.econbiz.de/10015033352

Establishing quality systems in research institutes: a progress report

Pfeifer, T.; Wunderlich, M. - In: The TQM Magazine 9 (1997) 3, pp. 221-227

standards is applied widely. Research institutes are now showing an interest in setting up a system. It is an opportunity for …

Persistent link: https://www.econbiz.de/10015033535

Critical success factors for Inflight Catering services: Singapore Airport Terminal Services’ practices as management benchmarks

Yun Chang, Zeph; Yong Yeong, Wee; Loh, Lawrence - In: The TQM Magazine 9 (1997) 4, pp. 255-259

The Singapore Airport Terminal Services (SATS) Inflight Catering has maintained a 47‐year zero‐food‐poisoning record. SATS Catering has also been the first flight kitchen to be awarded the ISO 9002 Certificate for production of inflight meals. It has contributed significantly to Singapore...

Persistent link: https://www.econbiz.de/10015033549