In this paper we explore the rights that individuals have under the EU’s General Data Protection Regulation (‘GDPR’) when their data are processed in clouds, and the remedies that might be available to them if those rights are breached. The complex nature of cloud ecosystems can make it...

This research uses a Preferred Reporting Items for Systematic Review and Meta-Analysis (PRISMA) protocol to investigate the utility of artificially intelligent (AI) conversational chatbots in service business settings. The findings shed light on key theoretical underpinnings focused on...

As more and more activities in the economy become digitized, analytics and data-driven decision-making (DDD) are becoming increasingly important. The adoption of analytics and DDD has been slower in small-to-medium enterprises (SMEs) compared to large firms, and reliable causal estimates of the...

Purpose: Small and medium sized enterprises (SMEs) are increasingly communicating and interacting with stakeholders through digital media. Therefore, this research investigates the SME owner-managers' attitudes toward the pace of technological innovation, and it examines their perceived use and...

Emerging technologies have consistently assumed a significant part in armed conflict. From the crossbow to nanotechnologies, innovation that could be weaponized to make a benefit over an enemy has unavoidably tracked down its direction into military stockpiles for use in outfitted struggle. The...

Aim/purpose - This research presents a conceptual stakeholder accountability model for mapping the project actors to the conduct for which they should be held accountable in artificial intelligence (AI) projects. AI projects differ from other projects in important ways, including in their...

A number of articles are increasingly raising awareness on the different uses of artificial intelligence (AI) technologies for customers and businesses. Many authors discuss about their benefits and possible challenges. However, for the time being, there is still limited research focused on AI...

We study the early adoption and diffusion of five AI-related technologies (automated-guided vehicles, machine learning, machine vision, natural language processing, and voice recognition) as documented in the 2018 Annual Business Survey of 850,000 firms across the United States. We find that...

The digital environment, which includes the Internet and social networks, is propitious for digital marketing. However, the collection, filtering and analysis of the enormous, constant flow of information on social networks is a major challenge for both academics and practitioners. The aim of...

The metaverse as it is currently envisioned – a persistent and immersive world based on virtual and augmented reality – is an immense business opportunity across all major sectors and industries and will further increase the volume and variety of available data. Those unlimited data streams...