Artificial Intelligence (AI) represents a set of techniques that enable new ways of innovation and allows firms to offer new features of products and services, to improve production, marketing and administration processes, and to introduce new business models. This paper analyses the extent to...

This study aims to analyze the government information and service delivery to rural citizen through UDC in Bangladesh. It used a descriptive and exploratory research design based on the quantitative approach. The sample comprised of 383 UDC users who were randomly selected. The data was gathered...

The fourth industrial revolution (4IR) describes productivity-enhancing industrial innovations enabled by rapid technological progress and combinations of digital technologies. Hundreds of information systems articles and thousands in other disciplines invoke this techno-economic 4IR narrative...

We use a novel dataset extracted from the Society of Information Management’s (SIM) survey of chief information officers (CIOs) and top information technology (IT) executives to examine organizations’ most critical IT management issues during 2014-2017 and their effect on firm profitability....

Organizations and companies need practical tools and guidelines to kick-off the implementation of Trustworthy Artificial Intelligence (TAI) systems. AI development companies are still in the beginning of this process or have not even started yet. The findings of this article address to decrease...

This study is the first to examine whether the performance of credit rating, one of the most important data-based decision-making of banks, can be improved by using system log data that is extensively accumulated inside the bank for system operation. This study uses the log data recorded for the...

This study analyses the role played by diverse variables which ordinarily affect the quality of relationships on the Internet, extending the scope of application to the blogs. This analysis also focuses on attachment as an additional element in the quality of relationships. To do this, we...

Although SOA development and service identification are widely discussed among academics and practitioners alike, little is known about how they are performed in practice. Thus, this paper investigates how SOA development and service identification work in real-life projects. An explorative...

This study seeks to better understand the impact that government technology procurement regulations have on social value and national competitiveness. To do this, it examines the impact of a change in France's technology procurement policy that required government agencies to favor open source...

This quantitative correlational research examined the correlations between customer relation-ship management (CRM) usage, product innovation, and customer satisfaction. The general problem was the lack of evidence indicating the use of CRM system as effective in improving small- to medi-um-size...