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Quality management : history, evolution and aspects
Ferreira, Angélica Luize Cardoso; Lustosa, Isadora Alves; … - In: International journal of productivity and quality … 39 (2023) 4, pp. 554-566
Persistent link: https://www.econbiz.de/10014364134
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Total quality control through value stream mapping : a case study of small medium enterprises
Bavilacqua, Maurizio; Ciarapica, Filippo Emanuele; … - In: International journal of integrated supply management : … 9 (2014) 1/2, pp. 94-109
Persistent link: https://www.econbiz.de/10010498855
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Feasibility study of improving fuzzy control charts for statistical process control in radiotherapy
Azadeh, Mohammad Ali; Ameli, M.; Souri, P.; Baradaran, A.; … - In: International journal of productivity and quality … 17 (2016) 3, pp. 289-307
Persistent link: https://www.econbiz.de/10011587558
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Service quality management and ecosystem theory
Chen, Zhiran; Dahlgaard-Park, Su Mi; Yu, Liying - In: Total quality management & business excellence : an … 25 (2014) 10, pp. 1190-1205
Persistent link: https://www.econbiz.de/10010417980
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TQM implementation in developing countries : a case study of the Libyan industrial sector
Abusa, Fuzi M.; Gibson, Peter - In: Benchmarking : an international journal ; BIJ 20 (2013) 5, pp. 693-711
Persistent link: https://www.econbiz.de/10009790558
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The efqm excellence model in the autonomus region of galicia (spain) put to the test
Vidal Vázquez, Estrella; Martínez Carballo, Manuel - In: The international journal of management science and … (2014) 12, pp. 86-98
Business Excellence Models are strategic tools that constitute the most evolved stage in the progress of the quality and proper management the principles which it is based favors the achievement of greater flexibility and swift response in organizations. Based on this assumption, the aim of this...
Persistent link: https://www.econbiz.de/10010474520
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Evaluating the total quality and its role in measuring consumer satisfaction with e-healthcare services using the 5Qs model : a structure equation modeling approach
Verma, Prachi; Kumar, Satinder; Sharma, Sanjeev Kumar - In: Benchmarking : an international journal 29 (2022) 1, pp. 22-46
Persistent link: https://www.econbiz.de/10012990491
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Total quality management and its effects on organisational performance : a study of PZ Cussons Plc. Lagos, Nigeria
Kalu, Jane C.; Obi, James N.; Ekeagbara, Jane A.; … - In: International journal of productivity and quality … 32 (2021) 2, pp. 203-215
Persistent link: https://www.econbiz.de/10012516440
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TQM at car dealerships with better sales performance : a multiple case study
Souza, Marcelo A.; Borchardt, Miriam; Pereira, … - In: Total quality management & business excellence 31 (2020) 14, pp. 1621-1638
Persistent link: https://www.econbiz.de/10012312250
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The role of organizational learning in understanding relationship between total quality management and organizational performance
Mahmood, Shahid; Qadeer, Faisal; Ahmad, Aftab - In: Pakistan journal of commerce and social sciences 9 (2015) 1, pp. 282-302
Total quality management (TQM) is often considered a vital antecedent of a firm's performance. However, not much is … known about the mechanism through which TQM helps organizations to create this performance. The incorporation of … organizational learning capability in the goals and objectives of TQM may help us understand TQMperformance relationship. This study …
Persistent link: https://www.econbiz.de/10011927870