1. Recruit staff for their personality not their qualifications -- 2. Dump the rulebooks and targets -- 3. Put relationships at the heart of organizations -- 4. Demerge everything -- 5. Obliterate the hierarchies and empires -- 6. Give people whole jobs to do -- 7. Chuck out the big IT systems...

Introduction: the people principle -- Rule 1: recruit staff for their personality not their qualifications -- Rule 2: dump the rulebooks and targets -- Rule 3: put relationships at the heart of organisations -- Rule 4: demerge everything rule 5 : obliterate the hierarchies and empires -- Rule 6:...