's finances and for functioning competitive markets, but switching rates are low. We conducted an experiment with mortgage …-holders to test whether official advice on how to select good mortgage products and how to navigate the switching process alters … perceptions of switching. The experiment shows that the advice made consumers more sensitive to interest rate decreases and more …

's finances and for functioning competitive markets, but switching rates are low. We conducted an experiment with mortgage …-holders to test whether official advice on how to select good mortgage products and how to navigate the switching process alters … perceptions of switching. The experiment shows that the advice made consumers more sensitive to interest rate decreases and more …

to their main bank, we are able to investigate the determinants of bank switching by households. Household … of services used) of the relationship. Specifically, we find that what really drives switching is mortgage, both taking … out and paying off . In addition we fi nd that switching costs reduce the probability of switching. We also find robust …

switching. Using unique firm-bank matched Ukrainian data, the treatment effect estimates suggest that more transparent and … to be one of the main drivers of firm switching behavior. Furthermore, we find that firms have lower performance after …

switching. Using unique firm-bank matched Ukrainian data, the treatment effect estimates suggest that more transparent and …, appears to be one of the main drivers of firm switching behavior. Furthermore, we find that firms have lower performance after …