The report summarizes the present survey practices in Europe and some countries on other continents. The study was launched on behalf of the European Commission and the OECD in April-July 2006. The aim of the project was to identify the state of present survey practices of the institutions that...

This paper explores how the visual design of scalar questions influences responses in web surveys. We present the results of five experiments embedded in two web surveys of university students. We find that consistently presenting the positive end of the scale first did not impact responses but...

Web surveys are a popular survey mode, but the subpopulation with Internet access may not represent the population of interest. The authors investigate whether adjusting using weights or matching on a small set of variables makes the distributions of target variables representative of the...

In this article, an information-processing perspective is used to explore the impact of response categories on the answers respondents provide in Web surveys. Response categories have a significant effect on response formulation in questions that are difficult to process, whereas in easier...

Stated choice experiments about ecosystem changes involve complex information. This study examines whether the format in which ecosystem information is presented to respondents affects stated choice outcomes. Our analysis develops a utility-maximizing model to describe respondent behavior. The...

Web surveys have become increasingly central to innovation research but often suffer from low response rates. Based on a cost–benefits framework and the explicit consideration of heterogeneity across respondents, we consider the effects of key contact design features such as personalization,...

This paper presents results from an experimental manipulation of one versus multiple-items per screen format in a Web survey.The purpose of the experiment was to find out if a questionnaire s format influences how respondents provide answers in online questionnaires and if this is depending on...