The article presents the results of the five-year e-Government development monitoring in St. Petersburg Administration. The research was focused on the civil servants readiness to use e-government technologies in their work. The study was conducted with using questionnaires in the period of...

The article gives analysis of the current methods to monitor development of e-government technologies development in Russia. The authors provide their own methods of detecting complex problems of e-government development with the expert survey, and its results as well. In the course of the study...

The article presents the results of the five-year e-Government development monitoring in St. Petersburg Administration. The research was focused on the civil servants readiness to use e-government technologies in their work. The study was conducted with using questionnaires in the period of...

Creation of e-government is impossible without radical institutional changes through the use of ICT (information and communication technologies). Th ese changes require new skills. However, most Russian studies in the analysis of educational needs have focused primarily on the levels of...