López-Ospina, Héctor; Quezada, Luis E.; … - In: Management Decision 55 (2017) 8, pp. 1802-1823
laboratory (DEMATEL) and an optimization model. DEMATEL is used to establish the importance of the strategic relations between … strategic objectives, and the optimization model is used to find the relations that are more “important” and should be included …, importance, and parameters of the optimization model. Originality/value DEMATEL has been used to design strategy maps. The …