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The patient safety chain: Transformational leadership's effect on patient safety culture, initiatives, and outcomes
McFadden, Kathleen L.; Henagan, Stephanie C.; Gowen, … - In: Journal of operations management : publ. quarterly by … 27 (2009) 5, pp. 390-405
Persistent link: https://www.econbiz.de/10008892071
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Exploring the efficacy of healthcare quality practices, employee commitment, and employee control
Gowen, Charles R.; Mcfadden, Kathleen L.; Hoobler, Jenny M. - In: Journal of operations management : publ. quarterly by … 24 (2006) 6, pp. 765-778
Persistent link: https://www.econbiz.de/10007383406