Huisman, Dennis; Jespersen-Groth, J.; Potthoff, Potthoff, D. - Faculteit der Economische Wetenschappen, Erasmus … - 2007
This paper deals with disruption management in passenger railway transportation. In the disruption management process, many actors belonging to different organizations play a role. In this paper we therefore describe the process itself and the roles of the different actors. Furthermore, we...