Turnaround process involved many approaches of strategic and tactical attempts. However, such knowledge are difficult to identified since many previous studies only focused on what constitute successful turnaround, and limited to the use of financial data. As turnaround is a transformational...

Research studies on brand transgression (BT), service failure and recovery (SFR), and product-harm crisis (PHC) appear to have a common focus, yet the three streams developed surprisingly independently and with limited reference to one another. This situation is unfortunate because all three...

The Department of Communication of any organization must be prepared to prevent and manage crisis situations. Once inside a crisis, an organization apparently fails adnis very difficult to recover the costs (the image and, ultimately, financial). Obviously, profesionals from Public Relations...

The public sector is traditionally presented as reluctant to change. Using an adaptive systems framework and following a grounded theorizing approach, I analyze four cases of successful organizational transformation though the management of crises as a momentum for change. Crises help only if...

This study aims at investigating whether Enterprise Risk Management (ERM) sophistication shaped different COVID-19 crisis communication strategies. We assess the level of ERM sophistication of the FTSE-MIB Italian listed companies, and we study the pattern of risk communication strategies...

The Covid-19 crisis has impacted the world economy in an unprecedented way. The spread and consequences of the deadly virus have disrupted business and human lives globally. The purpose of the paper is to study the role and contributions of social entrepreneurs in the management of Covid-19...

Considered as the fourth Power in the state, mass media succeeds in transforming by the power of information the entire planet into a “global village”, rendering by specific means the crisis and after-crisis situations, the dramas that the world economy is facing on a micro and macro scale....

This paper reports on the “CEO's-eye-view” of the 1990 commercial real estate crisis at Citibank using unique data from CEO John Reed's private archives. This qualitative analysis sheds light on questions that have perennially plagued executives and intrigued scholars: How do organizations...

We witness an economic crisis without precedent that affects every area of our existence, rich and poor, at a global scale. The noise of financial crisis makes us no longer perceive other crises, which no one seems ready to accept them, namely a crisis of values that proliferate in our society....

Certain types of corporate social responsibility (CSR) activities can generate an ‘insurance-like’ benefit for firms (Godfrey, 2005). Thus far, this risk management hypothesis has been verified for the effects of firm-specific negative events. We argue that this insurance-like benefit of...