Jajja, Muhammad Shakeel Sadiq; Kannan, Vijay R.; Brah, … - In: Benchmarking: An International Journal 23 (2016) 7, pp. 1658-1676
firm’s performance, are less well understood. Much of what is known is also based on developed country contexts. The … (quality, cost effectiveness, delivery, and flexibility), which in turn have a positive impact on firm performance (operational … with insights that can shape effective supplier selection and management and lead to positive performance outcomes …