This paper, as part of a series dealing with the firm management quality’s evaluation, is focusing on other two factors … (criteria) influencing the managers’ quality, respectively managerial capability – detailed in subcriteria as communication …

quality of that management in other areas of the retail firm. Finally, the maintenance of the inventory turnover ratio is …

. Bank characteristics examined include size, age, ownership structure, management quality, and portfolio composition; market … profitability; that the quality of bank management matters a great deal to profitability, especially during times of economic stress …

requirement of quality has been essential for the performance of those companies in the market. The quality factor has been … globalization, the quality reaches its highest level of importance in the business decision process and turns out to be the passport … quality programs generate costs that, usually, are unknown for the firms. In Brazil, the literature on the costs of the …

Quality in tourism has many dimensions. Through quality management, efforts are being made to take account of the … growing importance of individual aspects of quality. A Iprogramme with various instruments was designed for Swiss tourism with … the aim of ystematically promoting and securing on‐going quality development. The programme consists of three levels: in …