Lehrer, Mark; Ordanini, Andrea; DeFillippi, Robert; … - In: European Management Journal 30 (2012) 6, pp. 499-509
This interview-based study of three design-oriented KIBS firms proposes a U-shaped project-stage model of co-production intensity in firms offering knowledge-intensive business services (KIBS) requiring a high level of creativity. During the central stage of project execution the creative KIBS...