The psychosomatic consequences of emotional labour are numerous. However, the most often debated one is burnout. Employers, through enforcing emotional norms onto employees expose their employees to emotional exhaustion, and in the long run depersonalization. Nevertheless, not all levels of...

This paper updates existing measures of the U.S. fiscal gap to include federal laws up to and including the mid-December 2010 federal fiscal stimulus. It then applies the methodology of generational accounting to establish how the burden of adjustment required to attain fiscal sustainability is...

It has been suggested in the literature that a source of incompleteness in the agency relationship between the doctor and the patient is that the provider may respond to an incomplete or biased perception of the patient’s interests. However, this has not been shown empirically. This paper is...

This Selected Issues paper on the Slovak Republic reviews efficiency and reform of the health sector. The immediate challenge for the health care system in the Slovak Republic is to improve health sector outcomes while containing public health spending. The Slovak health care system is...

The aim of the report is to review existing approaches and available policy options to improve access to health care services and financial protection against health shocks for informal-sector workers (ISWs). Along with their families, ISWs represent the majority of the population in many...

The use of salience as a tool to determine which stakeholders matter may lead to the marginalization of some stakeholder groups. As a normative theory, salience is problematic because it uproots stakeholder theory from its moral foundations. As a descriptive theory, its prevalence has found...

Wie eine Gesellschaft mit der Pfl egebedürftigkeitalter Menschen umgeht, ist ein Gradmesser ihrerHumanität. Weder die Skandalisierung einzelnerVersorgungsfehler noch die beruhigende Sicht, essei alles in bester Ordnung, helfen, die mit derPfl ege zusammenhängenden Aufgaben zu...