Foggin, James H.; Mentzer, John T.; Monroe, Carol L. - In: International Journal of Physical Distribution & … 34 (2004) 10, pp. 827-855
How can a third‐party logistics (3PL) provider decide whether or not there is a viable opportunity to serve the needs and desires of potential clients? To answer this question, a tool is needed that can help determine if there are problems, inefficiencies, or needed improvements in a client's,...