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maximise productivity from wage costs, there is no guarantee that it will prove adaptable enough to survive far into the future.  …
Persistent link: https://www.econbiz.de/10014732677
Persistent link: https://www.econbiz.de/10014524803
an international standard on social responsibility – and improved productivity into the bargain. The company produces …
Persistent link: https://www.econbiz.de/10014751844
A documentary shown on UK television last year followed the fortunes of a group of Indian university graduates who were being trained to work in call centers catering for UK customers. The trainees had to work on being as accent‐less as possible and they also had to “bone up” on aspects of...
Persistent link: https://www.econbiz.de/10014751943
that technology, says Russell Bradshaw, research consultant with Lorien Customer Focus (LCF), a market‐research and …
Persistent link: https://www.econbiz.de/10014751993
Purpose – This paper aims to examine how to improve productivity through appropriate training. Design … provider, that on‐the‐job training for front‐line staff can help to increase productivity. Findings – The paper advances the … interest in problem solving, decreased co‐operation and, in turn, a lack of support for productivity‐improvement projects …
Persistent link: https://www.econbiz.de/10014752369
Purpose – Describes how CDW Corporation, Illinois, USA – a fast‐growing company with a young workforce, many recruited straight from college – relies heavily on mentoring to provide the rapid learning and flexible skills it needs to succeed in the fast‐changing technology sector....
Persistent link: https://www.econbiz.de/10014752461
willing to go the extra mile. Increased productivity and performance, combined with the abolition of incremental pay increases …
Persistent link: https://www.econbiz.de/10014752591
Purpose – Outlines the importance of senior management focusing on strategic and value‐creating activities rather than on issues that could be handled by subordinate staff. Design/methodology/approach – Draws on information gathered from the authors' industry knowledge and experience, plus...
Persistent link: https://www.econbiz.de/10014752638
Compassion in Change (EPICC), a part of Workplace Matters; summarizes key industry trends identified in relevant research, and … sets out EPICC's question‐based approach to achieving its clients' goals. Findings – Reports research findings that only 20 …
Persistent link: https://www.econbiz.de/10014752678