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Strapping, as well as numerate : occupational identity, masculinity and the aesthetics of nineteenth-century banking
Broek, Diane van den - In: Business history 53 (2011) 3, pp. 289-301
Persistent link: https://www.econbiz.de/10009236420
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Globalising call centre capital : gender, culture and work identity
Broek, Diane van den - In: Labour & industry : a journal of the social and … 14 (2004) 3, pp. 59-75
Persistent link: https://www.econbiz.de/10002099688
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Monitoring and surveillance in call centres : some responses from Australian workers
Broek, Diane van den - In: Labour & industry : a journal of the social and … 12 (2002) 3, pp. 43-58
Persistent link: https://www.econbiz.de/10001801369
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Selling human services : public sector rationalisation and the call centre labour process
Broek, Diane van den - In: Australian bulletin of labour 29 (2003) 3, pp. 236-252
Persistent link: https://www.econbiz.de/10001931197
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Human resource management, cultural control and union avoidance : an Australian case study
Broek, Diane van den - In: The journal of industrial relations : the journal of … 39 (1997) 3, pp. 332-348
Persistent link: https://www.econbiz.de/10001234480
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Perforated body work : the case of tele-nursing
Broek, Diane van den - In: Work, employment & society : a journal of the British … 31 (2017) 6, pp. 904-920
Persistent link: https://www.econbiz.de/10011848734
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"Teaming up": teams and team sharing in call centres
Broek, Diane van den; Barnes, Alison; Townsend, Keith - In: The journal of industrial relations : the journal of … 50 (2008) 2, pp. 257-269
Persistent link: https://www.econbiz.de/10003762499
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Managing cultural change in a rationalised telephone company : a case of 'living the value set' or just 'letting them go'
Broek, Diane van den; Barton, R. Ruth - In: Labour & industry : a journal of the social and … 16 (2005) 2, pp. 81-96
Persistent link: https://www.econbiz.de/10003324648
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Anti-unionism, employer strategy, and the Australian state, 1996-2005
Cooper, Rae; Ellem, Bradon; Briggs, Chris; Broek, Diane … - In: Labor studies journal : official journal of United … 34 (2009) 3, pp. 339-362
Persistent link: https://www.econbiz.de/10003882650
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Agency and the deunionisation of managers in an Australian telecommunications company
Barton, Ruth; Broek, Diane van den - In: Journal of management & organization : journal of … 17 (2011) 2, pp. 210-225
Persistent link: https://www.econbiz.de/10009153505